Shipping policy
SHIPPING POLICY
At Abstract, we are committed to providing you with the best possible shopping experience, including reliable and timely delivery of your orders. Please read our shipping policy carefully to understand how we handle the shipping of your purchases.
Order Processing Time: All orders placed with us can take 3-14 days to ship as every product is ethically made and each item is touched by the owner. This processing time includes the time it takes for us to prepare your order and deliver it to the local post office. We understand the importance of prompt delivery and do our best to ensure your items reach you in a timely manner.
Express Shipping: If you need your order to be expedited, we offer an express shipping option during checkout. By selecting this option, you can receive your items faster. Please note that additional charges may apply for express shipping.
Tracking Your Order: To ensure you stay informed about your order's status, we provide order tracking. After your order has been shipped, you will receive an email confirmation with a tracking number. You can use this tracking number to check the status of your shipment.
Lost or Delayed Shipments: While we strive to provide efficient and accurate delivery services, there can be situations beyond our control that result in delayed or lost shipments. If you have concerns about your package's whereabouts or delivery, please don't hesitate to contact us. To assist us in resolving the issue promptly, please provide your order number along with your inquiry. We will do our best to work with the shipping provider to locate your package or provide a suitable solution.
Contact Us: If you have any questions, concerns, or require further information regarding our shipping policy, feel free to get in touch with us. You can reach out to our customer support team at Liveabstractco@gmail.com and include your order number in your communication. We're here to assist you and ensure you have a positive shopping experience.
Thank you for choosing Abstract. We appreciate your business and will continue to make every effort to deliver your orders to you securely and in a timely manner.